Privacy Policy

Last updated: 30 October 2026

1. About This Policy

This Privacy Policy explains how Stay Clean & Restoration collects, uses, stores and protects personal information through our website and cleaning services.

We operate in Christchurch, Selwyn and North Canterbury, New Zealand, and handle personal information in accordance with the Privacy Act 2020.

2. Information We Collect

When you contact us, request a quote or enquire about our services, we may collect:

• Your name
• Email address
• Phone number
• Requested cleaning service
• Information included in your enquiry
• Measurements submitted through Smart Quote

3. How We Use Your Information

We use personal information to respond to enquiries, prepare quotes, arrange cleaning services, communicate with customers and manage our business operations.

4. Information Storage

Website enquiries are submitted to our Supabase database.

We take reasonable steps to protect personal information against unauthorised access, misuse, loss and disclosure.

5. AI Website Assistant

Our website may provide an AI-powered assistant to answer questions about our services.

Information entered into the assistant may be processed by third-party technology providers to generate responses.

Please avoid entering sensitive personal information into the chat.

6. Google Services

We may use Google services, including Google Business Profile, to display business information and customer reviews.

Where Google account authorisation is required, access is limited to the permissions necessary for the relevant business functionality.

7. Sharing Information

We do not sell customer personal information.

Information may be shared with trusted service providers where necessary to operate our website, respond to enquiries or provide requested services.

8. Information Retention

We retain personal information only for as long as reasonably necessary for legitimate business purposes or applicable legal requirements.

9. Your Privacy Rights

Under New Zealand's Privacy Act 2020, you may request access to personal information we hold about you and request correction of information that is inaccurate.

10. Privacy Concerns

If you have questions or concerns about how we handle personal information, please contact us.

If your concern is not resolved, you may contact the New Zealand Office of the Privacy Commissioner.

11. Contact Us

Stay Clean & Restoration
Christchurch, New Zealand
Phone: 027 742 5326
Website: stayclean.co.nz

12. Policy Updates

We may update this Privacy Policy when our services, technology or legal obligations change. Updates will be published on this page.